01234 352005 0800 783 3722 sales@johnbulljewellers.co.uk
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Fast UK Delivery

Delivery

John Bull & Co offer free delivery to the United Kingdom. We can also deliver to BFPO addresses if required. Please contact us if you would like a quote to deliver the item(s) to another country.

Deliveries are Monday to Saturday. We do not deliver on a Sunday.

Deliveries will be dispatched by Royal Mail. Items up to the value of £100 will be sent by 'Recorded Delivery' and items in excess of this amount will be sent by next day, 'signed for Special Delivery'.

It can take up to 5 days to arrive, depending on the day the item was sent and the postal method used.

We make every effort to deliver goods within our stated time scales, however delays are occasionally unavoidable due to unforeseen factors. John Bull & Co shall be under no liability for any delay or failure to deliver the products within estimated timescales.

Risk of loss and damage of products passes to you on the date when the products are delivered.

Returns

It is your responsibility to ensure you are happy with all relevant details before placing an order. We will normally accept a return within 14 days providing that the item is returned new and unused and in its original packaging and with any accompanying documentation. New and unused means that there are no marks or blemishes on the item, there are no signs of wear on the product and the product has not been altered in any way.

The item is your responsibility until it has reached us. We recommend that you send the item using a recorded delivery service that insures you for the full value of the item. Shipping costs will not be refunded.

Due to the nature of the items we sell, it is sometimes necessary to specially make or order Items to fulfill a size requirement or stone size. In these cases the Items are non returnable unless faulty as they are non standard and therefore cannot be resold. This complies with the Consumer Protection (Distance Selling) Regulations 2000. If this applies to an item you are ordering it will be made clear during the order stage.